Змінити мову (УКР)

The art of setting communication goals: Why “improving sales” is not a goal

Illustration

In the business it is often that PR-specialists get tasks such as “improve sales” or “improve reputation”. But is such vague phrasing enough for an effective communication strategy?
In the new article, Kateryna Galichenko, PR Manager at M&P Communications, reveals the secrets of setting proper communication goals. You'll learn why "increasing sales" is not a PR goal, how to formulate real, measurable objectives using the SMARTER model, and what concrete results a quality PR strategy can bring to your business.

Through real-world examples, the author demonstrates how properly set communication goals help increase brand trust, build audience loyalty, and even successfully overcome crisis situations.
Read the full article to learn how to transform general management wishes into a specific action plan and make your PR strategy truly effective.